Pathology infrastructure · ANZ
Your patients need blood tests.
We make that the easiest part of your platform.
API-native blood panel ordering for TRT, HRT, GLP-1, fertility, and sexual health platforms. Your brand leads every patient touchpoint. Structured results back to your platform by webhook in 24-48 hours.
NATA-accredited lab partners · 1,300+ collection centres nationwide
How it works
One API call orders the test. One webhook delivers the result.
Works with any panel type: TRT Monitoring · HRT Baseline · Longevity Core · GLP-1 · Custom
Order
POST /v1/orders { "panel_id": "trt-monitoring", "patient_email": "patient@example.com", "patient_address": "123 George St, Sydney", "delivery": "email_patient" }
Your platform calls `POST /orders` with patient details and panel ID. A referral PDF generates in under a second with your logo, your brand, and your name, then emails directly to the patient.
Quiet infrastructure, your brand first
The patient stays inside your flow while Hematic runs quietly in the background. Your brand is the only thing they notice at a glance.
The status quo
How most Australian telehealth platforms handle pathology right now.
There's no clean solution in the market. Most platforms have landed on one of three approaches - and none of them scale.
Manual referral service
The per-order web form
You're using a legacy referral service - per-order charges, their logo on your patient's form, results arriving as a PDF in someone's email inbox. No API. No webhook. No visibility into whether the patient actually completed the test. Completion rates around 50%.
Self-built infrastructure
You built it yourselves
You negotiated lab agreements, built your own referral generation, and you're maintaining it. It works - but it absorbed months of engineering time. Every new panel, new lab network, and compliance update is your problem. Your engineers are maintaining pathology infrastructure instead of building product.
No system at all
You tell patients to see their GP
The path of least resistance. Completion rates are low, turnaround is weeks not hours, and you have no visibility into results until the patient remembers to send them. Your protocol is only as good as what the patient asks for.
Hematic replaces all three with a single integration.
One API. Pre-built panels. 1,300+ collection centres. Structured results by webhook. Under AHPRA supervision. Billed monthly.
Become a partnerPartner outcomes
What platforms see when they switch.
91.2%
Patient completion rate
vs ~50% using legacy services
31.4h
Average result turnaround from collection
vs 49h+ using legacy services
12%
Patient drop-off rate
vs 50%+ using legacy services
Based on early partner integrations. Legacy benchmarks from published pathology completion rate research and partner-reported prior performance.
Panels
Built for the panels Australian telehealth actually orders.
Pre-configured for the most common clinical workflows. Custom panels available on request for any indication.
TRT Monitoring Panel
Testosterone Total + Free + SHBG, Estradiol (E2), FSH/LH, Prolactin, FBC, hsCRP, PSA, Magnesium, HbA1c, Lipids (HDL/LDL)
HRT Baseline Panel
Oestradiol, Progesterone, FSH, LH, SHBG, Testosterone Total, TSH + T3/T4, FBC, hsCRP, Lipids, HbA1c, Vitamin D
Longevity Core Panel
TSH + T3/T4, Testosterone, SHBG, Lipids (incl. ApoB), Lipoprotein(a), hsCRP, HbA1c, Fasting insulin, Fasting BSL, Iron studies, Vitamin D, Vitamin B12, Magnesium, FBC, LFT, EUC, Uric acid
GLP-1 Monitoring Panel
HbA1c, Fasting BSL, Fasting insulin, Lipids, LFT, EUC, FBC, hsCRP
STI Screening Panel
Chlamydia (urine), Gonorrhoea (urine), Syphilis (blood), HIV Ag/Ab (blood), Hepatitis B surface Ag, Hepatitis C Ab
PrEP Monitoring Panel
HIV Ag/Ab (4th gen), Creatinine + eGFR, Chlamydia, Gonorrhoea, Syphilis
Fertility Baseline Panel
AMH, FSH, LH, Oestradiol, Progesterone, TSH + T3/T4, FBC, Prolactin
Don't see what you need? Every Hematic integration includes a panel configuration session. Custom panels built to your clinical protocol and AHPRA requirements.
Talk to us about custom panels ->What you get
Everything a telehealth platform needs from pathology.
Your brand leads every touchpoint
Your logo, your name, and your messaging appear at the top of every referral PDF and patient email. Hematic is acknowledged discreetly in the footer - transparent, not hidden - but your brand is always primary.
AHPRA-supervised clinical governance
Every order is processed under an AHPRA-registered medical director. Abnormal results are flagged immediately to your platform. Critical values escalated via defined protocol. You own the patient relationship throughout.
1,300+ collection centres, no appointment
NATA-accredited centres in every major metro and most regional areas. Patients walk in with the referral PDF - no appointment, no registration, no friction. A link to their nearest centre is included in every referral email.
Structured JSON, not a PDF in your inbox
Every biomarker returned as parsed JSON - value, unit, reference range, and flag status - the moment results are ready. No PDF parsing. No inbox monitoring. No polling. Fires to your webhook endpoint automatically.
Full result history via API
Every result stored and queryable by patient, panel, or date range. Populate your patient portal, feed your clinical audit trail, or pipe data to your AI health intelligence layer. Export available in JSON or CSV.
Monthly B2B billing, volume rates
One invoice per month. Volume rates negotiated per integration - the more orders you run, the better your rate. No per-patient credit card transactions. No surprise per-order charges mid-month.
“We were running pathology through a manual referral service. Each order meant a web form, a credit card charge on someone's account, and a PDF arriving in our inbox days later. Hematic gave us an API, our own brand on the referral, and completion rates we hadn't seen before.”
- Founder, TRT telehealth platform · Australia · Early access partner
Common questions
What partners ask before integrating.
Get started
One integration. Every panel your platform needs.
Join the Australian telehealth platforms that have moved pathology from a manual problem to a solved one.
No setup fee · No minimum commitment · Integration support included